Am I able to pay my UIF amount due for a month
into the UIF Solutions bank account manually instead of them debiting
Unfortunately we do not cater for this facility due to the reconciliation process
of matching up payments to customers by the 7th of the following month to be on
time for the payment to the UIF department. We only offer this service via debit
Can I pay the UIF Solutions service fee at
the bank or via Internet Banking?
Absolutely! Once you register for our service there is a link available with all
of our banking details. Please ensure you put the reference on the deposit slip/banking
reference so that we can match it up yo your profile.
The monthly UIF amounts are not comming off
my bank account?
On your profile, ensure that the option for us to debit your account is checked
and your banking details have been captured.
On what day of the month will my account be
debited and will I receive confirmation from the UIF department in this
We debit everyone's account on the 1st working day of each month and transfer it
to the UIF department on the 7th of the same month. The UIF department does not
send out anything to confirm receipt of payment however you are more than welcome
to phone them at any stage to confirm that your record is updated accordingly. Your
payments and receipts page on our site will reflect every single payment made to
the department and is proof that you have paid.
I have forgotten my password, what can I do?
On the home page there is a 'Forgotten Password' link where you can enter your user
name and your password will be emailed to you.
How do I calculate the UIF back payment amount?
Assuming that your employee has worked for you from April 2003, you will need to
calculate 2% of their gross pay for each month up until the end of last month.
Example: Employee earns R1000 per month, therefore 2% of this is R20. R20 multiply
by number of months worked from April 2003 until last month will give you the full
back payment amount. Specify this amount on your profile (employer) and UIF Solutions
will automatically deduct this from your account at the end of this month along
with this month's UIF amount and we will let the UIF department know that this amount
is back payment.
When will contributors qualify for benefits?
Contributors who worked for at least four years qualify for 238 day's credit. If
a worker has worked for less than four years she/he can claim for the number of
day's credit accumulated. When a claim is submitted, the UIF office will check how
many days’ credit were accumulated. Domestic workers accumulate credits with the
UIF at a rate of one day for every six days worked. The number of days can also
be calculated as follows:
Step 1 - Determine total number of days that an employee was employed as a contributor
in the four-year period immediately preceding the date of application for benefits
in terms of this Chapter.
Step 2 - Divide total number of days by 52 multiplied by seven and disregard any
fraction of the resultant figure.
Step 3 - Subtract from this amount any days benefits (excluding maternity benefits)
received in the four-year period immediately preceding the date of application for
benefits in terms of this Chapter.
Step 4 - The resultant figure determines the days of benefits that a contributor
is entitled to.
How are unemployment benefits calculated?
They are calculated from the date of unemployment. They can only be paid if services
have been terminated by the employer. If a domestic worker worked for three months,
she/he will be eligible to receive benefits equivalent to 15 days of work when becoming
unemployed where the daily rate is calculated at:
If paid monthly, by multiplying the monthly remuneration by 12 and dividing it by
If paid weekly, by multiplying the weekly remuneration by 52 and dividing it by
What are the banking details that I would
use to transfer the UIF fee (2% of their basic earnings) for my employee/s
FNB (Domestic employers only)
Account No: 62052400547
Branch Code: 253145
Account No: 4055481885
Branch Code: 323145
Account No: 010032185
Branch Code: 0045
(CDI number for domestic employer is: 0068730083641)
Account No: 1454041560
Branch Code: 145405
Where is the nearest labour centre from where
I live ?