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1. What is the Unemployment Insurance Fund?
The Unemployment Insurance Fund has been established to provide short-term relief
to workers, subject to certain conditions, when they become unemployed, or are unable
to work because of illness, maternity or adoption leave and also to provide relief
to the dependants of deceased contributors.
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2. How is the money obtained to operate the
Fund and pay benefits?
The Fund is being financed through the monthly contributions of employers and workers.
Government is the underwriter of the Fund and is expected to provide financial assistance
to meet shortfalls experienced during times of high unemployment.
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3. Should all workers contribute to the Unemployment
Insurance Fund?
3.1 As from 1 April 2002 all workers who work for 24 hours or more per month must
contribute to the Fund.
3.2 As from 1 April 2003, the Unemployment Insurance Act requires domestic workers
and their employers to contribute to the Fund.
3.3 The following categories of workers are excluded from contributing to the Unemployment
Insurance Fund:
• Workers who work less than 24 hours per month
• Public Servants as defined under Section 1(1) of the Public Service Act, 1994
• Workers in receipt of a monthly State Social Pension (old age pension), but excluding
a disability or maintenance grant
• A worker who enters into an employment contract with an employer for the sole
purpose of entering a learnership agreement as contemplated in section 18(2) of
the Skills Development Act of 1998
• People who enter the Republic of South Africa for the purpose of carrying out
a Contract of Service, Apprenticeship or Learnership within the Republic if upon
termination thereof the employer is required by law or by the Contract of Service,
Apprenticeship or Learnership, or by any other agreement or undertaking, to repatriate
that person, or that person is so required to leave the Republic, and his/her employer
• Workers who are remunerated solely on a commission basis.
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4. Do you have to contribute to the Fund if
you earn a high salary?
Yes, all workers, except those mentioned under point 3.3 above must contribute to
the Fund. The Fund on an annual basis sets a maximum earnings levels for contributors.
All those workers who earn above the maximum level will only contribute up to the
maximum and when they become unemployed will then receive benefits at the rate of
their income. This means that every worker from the lowest level to the company
director must contribute to the Fund. .
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5. Must all employers contribute to the Fund?
5.1 All employers who employ any person and in return provide them with remuneration
in either cash or in kind must register with the Fund as soon as they commence activities
as an employer. It is the responsibility of the employer to register the business
and make the necessary deductions from the remuneration of the workers. If the employer
fails to do this there are severe penalties that will be applied in terms of the
Unemployment Insurance Contributions Act, 2002. If any employer refuses to register
with the Fund and does not want to make the deductions, workers are advised to contact
the nearest office of the Department of Labour.
5.2 Employers are urged to comply with the provisions of the Act, as the Fund provides
relief to their ex-workers who are left with limited means or no means of support
due to their services being terminated.
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6. What is regarded as remuneration?
All monies received from the employer, The Fund provides relief to workers who are
left with limited means or no means of support due to their services being terminated.
whether in cash or in kind. This includes overtime and bonuses, and contributions
must be based on this. In addition, all allowances that are received are regarded
as remuneration. Examples of allowances are traveling allowances, entertainment
allowances as well as food and accommodation allowances. More information on remuneration
can be found in the EMP10 guidelines for employers obtainable from the South African
Revenue Service (SARS).
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7. How much should be contributed to the Fund?
A worker should contribute 1% of his/her monthly remuneration. In addition to the
1% that is paid by the worker, the employer also contributes 1% in respect of each
worker in his/her employment. The total contribution that is paid is therefore 2%.
For instance, if a worker earns R1 000 per month, the employer must deduct 1% of
the R1 000 which is R10. In addition, the employer must pay R10 in respect of this
worker who is in his/her employment. The total of R20 must therefore be forwarded
to the UIF or SARS whichever is applicable. Contributions must be deducted for the
current month only and the employer is not allowed to deduct more than one-month's
contributions. If the employer failed in the past to deduct monthly contributions,
then 2% for arrear contributions is due by the employer and the worker is not supposed
to contribute.
A worker should contribute 1% of his/her monthly remuneration. In addition to the
1% that is paid by the worker, the employer also contributes 1% in respect of each
worker in his/her employment. The total contribution that is paid is therefore 2%.
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8. When and how does the employer pay this
contribution to the Fund?
8.1 The employer pays these contributions to the Fund before the 7th day of every
month. Where the 7th day is not a "business day", payments must be made on or before
the last "business day" prior to the 7th day. "Business day" means any day which
is not a Saturday, Sunday or Public Holiday. For the purposes of paying contributions,
those employers who are registered for tax purposes and/or the Skills Development
Levy (SDL), must pay their contributions to SARS. The remaining employers must pay
their contributions directly to the Fund. There are various methods of forwarding
these contributions to the Fund. It can be by debit order (in which case the employer
can arrange with his/her bank), by mail (that means posting the cheque or postal
orders to the Fund), direct bank deposit, (see the Fund’s bank particulars at the
end of this brochure), electronically through Internet Banking. Also refer to the
addresses at the end of this brochure. Annual contributions
8.2 Employers may pay the total annual contributions provided that such amount is
paid upfront.
8.3 The total contributions due must be made within the boundaries of a financial
year or liability period and within seven days after the beginning of that financial
year or liability period. "Financial year" or "liability period" means the period
commencing on the first day of March in any year, or from the first day of liability
providing such a date falls within a current financial year, and ending on the last
day of February in the following year. The employer may not deduct the worker's
share of the total contributions due "up-front".Deductions must still coincide with
intervals of payment of remuneration. If it subsequently becomes known to the employer
that any payment made was not due or payable, or was in excess of the amount due
or payable, the employer must refund to the worker such amount or excess amount
as has been deducted and overpaid by the employer, despite the amount not having
been refunded to the employer by the Unemployment Insurance Fund. Such refunds must
then be claimed from the Unemployment Insurance Fund on an annual basis and after
the end of the relevant financial year applicable for annual payments only.
8.4 In the event of salary increases, this must be reconciled as soon as the salary
increase takes affect and any difference between the amount due and already paid,
must be corrected.
8.5 UI-7 forms are supplied to all active employers on a monthly basis except:
• if registration has been cancelled
• if registration has been flagged as an annual payer
• if registration has been flagged as a SARS payer.
8.6 If employers receive a SARS return form (EMP201), it means that they are required
to submit their UIF contributions to SARS for periods from April 2002 onwards. However,
if they also receive UI-7 forms; this indicates that their accounts with the Fund
have not been amended to reflect that they are paying their UIF contributions via
SARS. The Fund should in these cases be advised of the 10-digit Pay As You Earn
(PAYE) reference number in respect of their business, so that the necessary changes
can be made to prevent the future dispatch of the UI-7.
8.7 Employers must also ensure that the UIF contributions are indicated on the EMP201
and that payments are forwarded to SARS. The Fund will not accept responsibility,
or engage in any communication with SARS or employers in the event of penalties
and/or interest being raised if payments are submitted to the Fund instead of to
SARS.
8.8 To avoid unnecessary penalties and interest, employers must ensure that payments
reach the Fund within the prescribed period, irrespective of whether a return form
UI-7 was received. Employers must contact the Fund if they do not receive UI-7 forms
on a regular basis or if they are receiving forms incorrectly.
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9. Should all employers complete and submit
the UI-7 form, even if they pay electronically or annually?
9.1 All employers who are NOT required to pay contributions to SARS must complete
and return the UI-7 form irrespective of the mode, frequency or place of payment.
In the absence of a form, employers must provide the following basic information
to prevent contributions received being allocated incorrectly or not at all:
• Place and mode of payment
• UIF reference number
• Period for which payment is made and the amount paid.
9.2 It is the duty of employers to calculate the amount due to the Fund. Forms indicating
contributions payable will not be issued to employers.
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10. How does the Fund know from whom the
contributions are being received?
10.1 The Fund has established an employer/worker database in which all the employment
details of the workers are stored. It is the responsibility of the employer to send
the details of all its workers to the Fund to update the database on a monthly basis
or when there is a change in the details of the worker. The details of the workers
are stored in the database and when the person becomes unemployed, the Fund can
process the application without delay. It is therefore very important to ensure
that employers send details of their workers to the Fund, in order to update the
database.
10.2 The Fund has various methods available for employers to send their worker’s
information to the Fund. This 6 includes sending the information manually (UI-19)
to the Fund for employers who do not have electronic payroll systems. The UI-19
is the form to be used by employers to submit particulars of their workers to the
Fund’s database. This form is available from the website as well provincial offices
and labour centres of the Department of Labour. Commercial employers that have electronic
payroll systems can send their information to the database electronically in the
specified format to [email protected]. For details regarding the specified
format please consult the specification document on the Website under the menu for
Employers Info – Declaration Specification. Employers of domestic workers should
complete the UI 19 form for domestic workers to be e-mailed to [email protected].
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11. Should all employers submit monthly declarations?
Yes employers should, including those that are required to pay their contributions
via SARS. All employers must declare any changes in the particulars of their workers
as soon as such changes occur. If changes occur on a monthly basis, then declarations
must be submitted monthly
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12. Should employers who pay annually submit
declarations?
Yes, once a year or in the event of As from 1 April 2003, theUnemployment Insurance
Act requires domestic workers and their employers to contribute to the Fund. changes
in the particulars of workers.
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13. How will the Fund know how much to pay
you when you become unemployed?
13.1 The rate at which the benefits are payable is according to a sliding scale
of between 38-58%.
13.2 Credits are given to the workers as they work and contribute to the Fund. The
credits are earned as follows: For every six days that you work as a contributor,
you receive one day’s credit subject to a maximum of 238 days. In order to qualify
for the full 238 days credits, you must have worked as a contributor for at least
four years.
13.3 The worker is regarded as having contributed to the Fund from the first day
of employment to the day that his/her services are terminated. A notice period worked
before termination of service is also regarded as a period in employment. However,
it should be noted that in the case of domestic workers, they are only regarded
as contributors as from 1 April 2003.
13.4 The Unemployment Insurance Amendment Act, 2003 is also addressing the situation
of more than one employer for domestic workers and brings in a concept of partial
unemployment for those workers with more than one employer.
13.5 The Act provides benefits to become payable when a worker’s income falls below
a given level of what he/she was previously earning when employed by all households
e.g. if a domestic worker works for three households and the total income is R 600,00
and she/he loses the income of one household of R 200,00 she/he qualifies for benefits,
since she/he now only earns R 400,00 having lost R 200,00 as income.
13.6 Only employment lost in the last six months from the date preceding the date
of application will be considered when determining if the domestic worker is wholly
unemployed or not. Again for domestic workers the date of the death of an employer
will be considered as the date of unemployment. The amount of benefits paid shall
be determined by the last declaration of the employer and in the absence of the
declaration the claims officer shall determine the benefits based on the available
documentary proof submitted to the claims officer.
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14 What happens if remuneration fluctuates/differs?
If the remuneration fluctuates/differs on a monthly or weekly basis, then the average
remuneration over the last six months must be used to calculate benefits payable.
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15. What types of benefits are provided by
the Fund?
The Fund provides five types of 8 benefits: • Unemployment benefits (Section 17)
• Illness benefits (Section 22) • Maternity benefits (Section 25) • Adoption benefits
(Section 28) • Dependants (Death) benefits (Section 31).
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16. Unemployment Benefits
• Application for benefits must be made within six months of termination of service
• Benefits are paid from the date of application
• Benefits are only paid if unemployment lasts for more than 14 days
• Benefits are only payable if the employer terminates the services of the contributor.
If the worker terminates his/her employment/ absconds, no benefits are payable,
unless the termination can be deemed to be constructive dismissal
• Benefits are paid if the employer of a domestic worker dies
• Benefits are paid if the company becomes insolvent
• The contributor must be registered at his/her nearest labour centre as a work
seeker in terms of the Skills Development Act, 1998, to qualify for unemployment
benefits. The contributor must be capable of and available for work
• The contributor must report at times and at places that the claims officer determines
for the purpose of signing the unemployment 9 Subject to credits, unemployment benefits
can be paid to contributors to a maximum of 238 days in any period of four year.
register
• The contributor must undergo training and vocational counseling if directed by
the claims officer. If the contributor refuses without just cause to undergo training,
the contributor will not be entitled to benefits
• Subject to credits, benefits can be paid to a maximum of 238 days in any period
of four years.
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17. Illness Benefits
• Application for benefits must be made within six months that the worker ceases
to work because of the illness
• Benefits are paid as from the date on which the worker ceases to work, because
of illness
• A medical certificate should be submitted to support that the worker stopped working
because of illness
• Benefits that are payable is the difference between what the employer pays and
the rate that is prescribed in the benefit schedule of the Unemployment Insurance
Act. When taking into account the amount paid by the employer and the amount prescribed
in the benefit schedule, the total amount received should not exceed 100% of the
normal remuneration that the person would have received if she/he remained in employment
• Benefits are only payable in respect of periods of illness lasting longer than
14 days
• Subject to credits, benefits can be paid to a maximum of 238 days in any period
of four years.
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18. Maternity Benefits
• An application for maternity benefits must be made at least eight weeks before
childbirth or within six months after the birth of the child
• Benefits are payable to a female contributor during pregnancy, confinement or
the period there after
• Benefits that are payable is the difference between what the employer pays and
the rate that is prescribed in the benefit schedule of the Unemployment Insurance
Act. When taking into account the amount paid by the employer and the amount prescribed
in the benefit schedule, the total amount received should not exceed 100% of the
normal remuneration that the person would have received if she/he remained in employment
• Subject to credits, benefits can be paid to a maximum of 121 days. An application
for maternity benefits does not affect the contributor’s right to unemployment benefits.
This means that the worker may still qualify to receive unemployment benefits should
the worker become unemployed
• If there is a miscarriage or a stillborn child, then the benefits are paid for
a maximum of six weeks after the miscarriage/still birth.
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19. Adoption Benefits
• The application for benefits must be made within six months after the date of
the order for adoption has been issued by the competent Court
• The adopted child must be younger than two years
• Only one contributor of the adopting parents can apply for benefits
• The child must be adopted in terms of the Child Care Act, 1983
• The period not working must be spent caring for the child
• Benefits are payable from the date on which the Court grants an Order of Adoption
• Benefits that are payable is the difference between what the employer pays and
the rate that is prescribed in the benefit schedule. Once again, when taking into
account the amount paid by the employer and the amount prescribed in the benefit
schedule, the total amount received should not exceed 100% of the normal remuneration
that the person would have received if she/he remained in employment
• Subject to credits, benefits can be paid to a maximum of 238 days in any period
of four years.
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20. Dependants (Death) Benefits
• The surviving spouse/life partner must apply for benefits within six months. A
dependant child can apply for benefits if the surviving spouse/life partner has
not applied within six months of the contributor’s death
• Benefits are payable to the surviving spouse or a life partner of a deceased contributor,
when an application is made
• Application must be made on a prescribed form at your nearest labour centre
• Any dependant child under 25 years of age is entitled to benefits if there is
no surviving spouse
• Subject to credits, benefits can be paid to a maximum of 238 days in any period
of four years The benefits payable are equal to the unemployment benefits that would
have been paid, if the contributor were still alive.
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21. When is a contributor not entitled to
receive benefits?
• If the contributor is receiving a monthly State Social Pension (excluding a disability
or maintenance grant). A monthly pension from the State refers to a grant given
to the aged by the State in terms of the Social Assistance Act as amended
• If the contributor is receiving payment from the Compensation Fund for illness
or injuries that caused the temporary or permanent unemployment of the contributor
• If the contributor is receiving benefits from any other unemployment fund or scheme
established in terms of the Labour Relations Act
• If the contributor fails to comply with the provisions of the Unemployment Insurance
Act
• If the contributor is suspended from receiving benefits because she/he has been
working and collecting benefits or has committed fraud related to the UIF
• If the contributor has resigned from work.
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22. Dispute resolution
22.1 The Unemployment Insurance Fund has established Regional Appeals Committees
to deal with disputes in all the provinces. An aggrieved beneficiary can lodge an
appeal by submitting a completed prescribed form (UI 12) by hand or registered post
against a decision of the Commissioner or a claims officer in terms of section 37(1)
to the Regional Appeals Committee at the respective labour The contributor must
be registered at his/her nearest labour centre as a workseeker in terms of the Skills
Development Act, 1998, to qualify for unemployment benefits. The contributor must
be capable of and available for work. centres of the Department of Labour.
22.2 A person who is dissatisfied with the decision of the Regional Appeals Committee
may refer the matter to the National Appeals Committee for final decision in terms
of section 37(2) by physically submitting a completed UI 13 form to 94 Church Street,
Pretoria, 0001, or registered post to the Unemployment Insurance Fund, Pretoria,
0052 or by telefax to (012) 337-1893.
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23. What is the responsibility of an employer
after the termination of the service of a worker?
• Form UI-19 or UI-19D must be completed and returned to the Fund or any of the
Department of Labour’s offices
• Information of the relevant worker or workers will be updated to show the current
status
• Failure to submit the UI-19 or UI-19D may cause delays with the processing of
claims for unemployment or other benefits
• Advise ex-workers to approach the nearest office of the Department of Labour.
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24. How does an employer de-register with
the Fund?
Employers can contact the Fund or any of the Department of Labour’s offices and
request that the registration be cancelled. The UIF reference number and the date,
on which liability ceased, must at all times be quoted. An updated UI-19 must be
submitted to the Fund on closure of business.
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25. How does an employer register a new business
with the Fund?
• Registration of employers and workers can be done online via the website at www.labour.gov.za
and selecting "UIF Homepage".
• Registration forms UI-8 and UI-8D (registration of employer) and UI-19 and UI-19D
(registration of workers) can be downloaded from the website, or can also be obtained
from the Fund or at any local office of the Department of Labour
• Completed forms need not be forwarded to the UIF for registration but can be handed
in at any local office of the Department of Labour for finalisation, or
• Employers can also make use of the special fax facility by dialling 086 712 2000
• Registration can be effected telephonically at (012) 337 1680
• Completed forms can be posted to the UIF, Pretoria, 0052. Please note that postage
is payable on all postal articles mailed to the Fund.
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26. How long will this registration process
take?
All registrations will be finalised within 48 hours of receipt of application forms.
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27. How will an employer know if his/her
worker is registered with the Fund?
If a completed UI-19 form has been submitted in respect of workers in the employer's
employment, confirmation of registration will be forwarded.
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28. Is a separate reference number allocated
to workers?
A reference number is allocated to an employer and all the workers working for such
an employer are "attached" to the employer’s reference number. In the event of queries,
it is essential that the employer’s reference number as well as the worker’s ID
number be quoted.
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29. If a business is already registered with
the Fund can the same reference number be used to register a domestic worker?
No. The domestic worker should be If a domestic worker is employed by more than
one employer each employer must register separately and ensure that the domestic
worker is registered. registered separately.
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30. The following points should also be noted:
• The Unemployment Insurance Contributions Act, 2002 (Act No. 4 of 2002) defines
a "domestic worker" as a worker who performs domestic work in the home of his or
her employer and includes a gardener, person employed in the household as a driver
of a motor vehicle and a person who takes care of any person in that home, but excludes
a farm worker
• In terms of the aforementioned Act, domestic workers and their employers became
liable to contribute to the UIF from 1 April 2003. Registration cannot be backdated
• Where one household employs more than one domestic worker, only one domestic employer
registration is necessary
• If a domestic worker is employed by more than one employer each employer must
register separately and ensure that the domestic worker is registered. The aforementioned
also applies to agents or bookkeepers administering the affairs of more than one
domestic employer
• Separate registrations are also required in cases where a commercial employer
is also a domestic employer. Registration and payment of contributions of domestic
workers may not be included in that of a commercial enterprise
• People employed by businesses that are run from private households are not regarded
as domestic workers
• People employed by corporate entities as gardeners or cleaners in housing complexes
are also not regarded as being employed in private households
• Companies, Close Corporations, Partnerships and any other Corporate Bodies are
not domestic employers
• It is deemed fraud when beneficiaries who are receiving benefits return to work,
but fail to inform the Fund about their new status and continue to draw benefits.
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31. Supporting documents to be available
when workers apply for UIF benefits. Normal Benefits Maternity Benefits Illness
Benefits
13-digit bar coded RSA ID or 13-digit bar coded RSA ID or 13-digit bar coded passport
passport passport Banking details UI-2.8 Banking details UI-2.8 Banking details
U UI 19 (If applicable) A completed UI-2.7 (If applicable) UI 19 (If applicabl A
completed UI-2 Proof of registration as a work The application form UI-2.3 Doctor's
medical seeker Doctors certificate for expected Amplifying medica date of confinement
or after applicable) childbirth, the birth certificate Follow-up form UI-4 will
be issued Follow-up form Adoption Benefits Dependants Benefits d RSA ID or 13-digit
bar coded RSA ID or Applicant’s 13-digit bar passport passport Deceased's 13-digit
RSA ID or bar coded RSA passport I-2.8 Banking details UI-2.8 e) A completed UI-2.7
form UI 19 UI 19 (If applicable) form certificate The application form UI-2.4 Marriage
certificate al Report (If Death certificate of the deceased (If applicable) contributor:
(The application will not be considered with a foreign death certificate. Only South
African burial order issued by Department of Home Affairs will be accepted) Certified
copy of adopted child's Lobola letter (If applicable) birth certificate Certified
copy of the adoption Birth certificate (Dependants/ order Baptism Certificate -
if applicable Proof of schooling (Would apply to all dependants who are between
the ages of 21 and 25) Affidavit (Life partner)
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32. All UIF applicants should always remember
• To keep your 13-digit RSA-bar coded Identity Document (ID)/ passport safe
• To inform the claims officer if you resumed work while receiving UIF benefits
at the same time
• That it is illegall to work and draw benefits at the same time
• To report at times and dates stipulated by the claims officer when advised to
do so
• Not to make a false statement
• Not to wait until it is too late to apply for benefits
• Not to expect to receive any UIF benefits when you resign from employment
• Not to submit fraudulent applications for benefits
• Not to refuse without reason to undergo training and vocational counseling for
employment
• Not to stay away and ignore the instructions of the claims offer.
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33. Contact details
• Website details www.labour.gov.za then click on UIF
• UIF Bank details NB: All employers who are not required to register with SARS
for PAYE or SDL purposes, must send their contributions directly to the Unemployment
Insurance Fund. The UIF bank particulars can be used to deposit UIF contributions:
Bank Account No Branch code Category
FNB 62052400547 25-31-45 (employers of domestic workers only)
FNB 51420056941 25-31-45 (commercial employers)
ABSA 4055481885 32-31-45 (all employers)
STANDARD 010032185 00-45 (all employers) BANK
NEDBANK 1454041560 14-54-05 (all employers)
NB: Always ensure that your UIF reference number is completed on the deposit slip
when payment is made.
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34. Contact Addresses
34.1 SARS Physical Address:
South Africa Revenue Service (SARS) Pretoria Head Office 299 Bronkhorst Street Nieuw
Muckleneuk 0181
Postal Address:
Private Bag X923 Pretoria 0001
Tel: 012 422 4000
34.2 Provincial Offices and Labour Centres
UIF Head Office
Tel: (012) 337 1700
Provincial Office Eastern Cape East London Tel: (043) 701 300
Labour Centres
Aliwal North Tel: (051) 6332633
Butterworth Tel: (047) 4910657
Cradock Tel: (048) 881 3010
Fort Beaufort Tel: (046) 6454686
Graaf-Reinet Tel: (049) 8922142
Grahamstown Tel: (046) 6222104
King William’s Tel: (043) 642 3401
Lusikisiki Tel: (039) 2531996
Maclear Tel: (045) 9321424
Mdantsane Tel: (043) 7613151
Port Elizabeth Tel: (041) 5065000
Queenstown Tel: (045) 8075400
Uitenhage Tel: (041) 9924627
Umtata Tel: (047) 532 5674
Provincial Office Free State
Bloemfontein Tel: (051) 505 6200
Labour Centres
Bethlehem Tel: (058) 303 5293
Ficksburg Tel: (051) 933 2299
Harrismith Tel: (058) 623 2977
Koffiefontein Tel: (053) 205 0298
Kroonstad Tel: (056) 212 4471
Parys Tel: (056) 811 3043
Phuthaditjhaba Tel: (058) 713 0373
Sasolburg Tel: (016) 970 3200
Thaba Nchu Tel: (051) 873 2004
Welkom Tel: (057) 391 0200
Zastron Tel: (051) 673 1471
Provincial Office Gauteng North
Pretoria Tel: (012) 309 5000
Labour Centres
Atteridgeville Tel: (012) 386 5114
Benoni Tel: (011) 747 9601
Bronkhorstspruit Tel: (013) 932 0197
Krugersdorp Tel: (011) 955 4420
Mamelodi Tel: (012) 805 5090
Nigel Tel: (011) 814 7095
Randfontein Tel: (011) 693 3618
Pretoria Tel: (012) 309 5050
Soshanguve Tel: (012) 799 7395
Springs Tel: (011) 362 6636
Provincial Office Gauteng South
Johannesburg Tel: (011) 497 3000
Labour Centres
Alberton Tel: (011) 861 6130
Boksburg Tel: (011) 898 3340
Brakpan Tel: (011) 744 9000
Carletonville Tel: (018) 788 3281
Germiston Tel: (011) 345 6363
Johannesburg Tel: (011) 497 3163
Kempton Park Tel: (011) 975 9301
New Canada Tel: (011) 474 2468
Roodepoort Tel: (011) 766 2000
Sandton Tel: (011) 444 7631
Sebokeng Tel: (016) 988 2626
Vanderbijlpark Tel: (016) 981 0280
Vereeniging Tel: (016) 430 0000
Provincial Office KwaZulu-Natal
Durban Tel: (031) 336 1500
Labour Centres
Durban Tel: (031) 336 1500
Dundee Tel: (034) 212 3147
Estcourt Tel: (036) 352 2161
Kokstad Tel: (039) 727 2140
Ladysmith Tel: (036) 637 3461
Newcastle Tel: (034) 312 6038
Pietermaritzburg Tel: (033) 342 9361
Pinetown Tel: (031) 700 2206
Port Shepstone Tel: (039) 682 2406
Prospecton Tel: (031) 902 1590
Richmond Tel: (033) 212 2768
Richardsbay Tel: (035) 789 3760
Stanger Tel: (032) 551 4291
Ulundi Tel: (035) 879 1439
Verulam Tel: (032) 533 5050
Vryheid Tel: (034) 980 8992
Provincial Office Limpopo
Polokwane Tel: (015) 290 1744
Labour Centres
Ellisras Tel: (014) 763 216
Giyani Tel: (015) 8129041
Lebowakgomo Tel: (015) 633 6958
Louis Trichardt Tel: (015) 516 0207
Nylstroom Tel: (014) 7171046
Phalaborwa Tel: (015) 781 5114
Seshego Tel: (015) 223 1681
Polokwane Tel: (015) 290 1744
Potgietersrus Tel: (015) 491 5973
Tzaneen Tel: (015) 306 2600
Thohoyandou Tel: (015) 960 1300
Provincial Office Mpumalanga
Witbank Tel: (013) 655 8700
Labour Centres
Barberton Tel: (013) 712 3066
Bethal Tel: (017) 647 2383
Carolina Tel: (017) 843 1077
Eerstehoek Tel: (017) 883 2414
Evander Tel: (017) 632 2295
Groblersdal Tel: (013) 262 3150
Kwamhlanga Tel: (013) 947 3173
Lydenburg Tel: (013) 235 2368
Middelburg Tel: (013) 283 3600
Mswazi Tel: (017) 8197632
Madonsela
Nelspruit Tel: (013) 753 2844
Piet Retief Tel: (017) 826 1883
Sabie Tel: (013) 764 2105
Standerton Tel: (017) 712 1351
Volksrust Tel: (017) 735 2994
Provincial Office Northern Cape
Kimberley Tel: (053) 838 1500
Labour Centres
Calvinia Tel: (027) 341 1523
De Aar Tel: (053) 631 0952
Kimberley Tel: (053) 838 1500
Kuruman Tel: (053) 712 3952
Springbok Tel: (027) 718 1058
Upington Tel: (054) 331 1752
Provincial Office North West
Mafikeng Tel: (018) 387 1800
Labour Centres
Brits Tel: (012) 252 3068
Christiana Tel: (053) 441 2120
Garankuwa Tel: (012) 702 4525
Klerksdorp Tel: (018) 464 8700
Lichtenburg Tel: (018) 632 4779
Mogwase Tel: (014) 555 5693
Mafikeng Tel: (018) 381 1010
Potchefstroom Tel: (018) 297 5100
Rustenburg Tel: (014) 592 8214
Taung Tel: (053) 994 1679
Temba Tel: (012) 717 7059
Vryburg Tel: (053) 927 5221
Provincial Office Western Cape
Cape Town Tel: (021) 460 5911
Labour Centres
Beaufort West Tel: (023) 414 3427
Cape Town Tel: (021) 460 5082
George Tel: (044) 801 1201
Knysna Tel: (044) 382 3150
Mossel Bay Tel: (044) 691 1140
Bellville Tel: (021) 945 3827
Mitchell’s Plain Tel: (021) 376 1771
Oudtshoorn Tel: (044) 272 4370
Paarl Tel: (021) 872 2020
Somerset West Tel: (021) 852 2535
Vredenburg Tel: (021) 715 1627
Worcester Tel: (023) 347 0152
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